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Communication

Smartcollect in itself is omnichannel meaning it gives users mulitple options to make contact with their clients.This section gives a summary of the available means of communication and how they are being used. The section is divided into three;

Sms​

A visualization of the number of SMSs over a period of time , how many have been delivered , pending and the success rate. We also get to see statisics on the gateways available and sms campaigns in use.

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WhatsApp​

Visualizes how the whatsApp feature is utilized to reach the clients.

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Emails​

A visualization of the number of mails sent in the current month, how many have been delivered , pending and the success rate. We also get to see statisics on the SMTP List available. summary of the same and top campaigns in use.